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| yuna-wu-service-observation [2022/12/25 23:23] – yuna.wu | yuna-wu-service-observation [2022/12/26 23:34] (current) – yuna.wu | ||
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| By: Yuna Wu | By: Yuna Wu | ||
| - | Today I visited Louisa, I bought a drink there. The lady that give me the drink didn’t tell me, she just put it on the table, I need to check it by myself. Another thing is that when I order the drink, they write it very badly on the drink. As a customer, I think that is not really good for service. I think the reason why they do it badly is that they are so busy. I think in future they can use the tools that the company gives them and they can have more people to work with them. | + | Today I visited Louisa, I bought a drink there. The lady that give me the drink didn’t tell me, she just put it on the table, I need to check it by myself. If I didn’t check it myself, I even don’t know my drink is already done, and I can take it away. Another thing is that when I order the drink, they write it very badly on the drink. The bad handwriting wrote that I can hardly even check to see if it was my drink. They didn’t tell me, and I can’t check it, it may cause a lot of trouble for customers. As a customer, I think that is not really good for service. I think the reason why they do it badly is that they are so busy. I think in future they can use the tools that the company gives them and they can have more people to work with them. |