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Observations and Data Collection of Three Similar Service Processes
By: Yuna Wu
| 21號工房 | 老地方牛肉麵 | 八方雲集 | |
|---|---|---|---|
| Where do you order where do you pay? | Is besides the door | at the table by the entrance | Outside the eating space |
| Spacing per table(每张桌子的间距) | 38cm can walk; 87cm can walk easily; 1.16m can walk very easily; 1.17m can walk very easily | 77cm can walk easily; 1.56m can walk very easily; 37cm can walk ; 1.62m can walk very easily; 1.38m can walk very easily | 1.05m can walk very easily; 94cm can walk easily; 90cm can walk easily |
| How many tables are there? | 7 tables | 12 tables(two of them together) | 11 tables |
| how big are the tables? | 77x77(Square can sit 4 people); 2.3mx34公分(rectangle can sit 4 or 5 people) | 78x59(Light brown rectangle can sit 2 people); 73x74(Black and white highlights rectangle can sit 2 people) | 61cmx1.02m(light brown rectangle can sit 4 people); 62cmx52cm(light brown rectangle can sit 2 people) |