core and value added service of two competitors

By: Yuna Wu

Which store looks cleaner? 哪家的店面看起來比較衛生？

• Zoey: 珍煮丹 Why: you can see inside very clean, they have many 抹布 inside, and they will clean after they make drinks.
• Steve: Combuy
• Ingram: 珍煮丹 Why: there 店面 look more cleaner, there have 裝潢.
• Yiler: 珍煮丹 Why: They were trying very hard to let there store look clean.
• Dr.Lee: no idea.

Which production speed is faster? 哪家的製作速度比較快？

• Zoey: Combuy Why: they use everything that they make already. 珍煮丹use 現煮.
• Steve: no idea.
• Ingram: Combuy Why: Just faster, everything is already finished, just need to put the things inside.
• Yiler: no idea.
• Dr.Lee: no idea.

Which store waiter is more gentle? 哪家的店家服務員比較溫柔？

• Zoey: 珍煮丹 Why: because they will wait for you until you order.
• Steve: no idea.
• Ingram: no idea.
• Yiler: no idea.
• Dr.Lee: no idea

What are the core services? (主要服務)

• selling drinks.
• making drinks.

What are the value advice services? (附贈服務)

• takeout
• Provide green cups