yuna-wu-results-table [Designing Service]

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====== Data Collection Results Table for Observations of Daily Processes ======
By: Yuna Wu

{{ ::yuna_-_complete_the_daily_process_observation_table_-_工作表1.pdf |}}

^ Questions/People                                                      ^ <color #00a2e8>Person 01 (subject 03)</color>                            ^ Person 02                                                                          ^ <color #00a2e8>Person 03 (subject 01)</color>                                                ^ Person 04                                                                                                      ^ Person 05                                                                                                        ^ Person 06                                                                       ^ Person 07                                                                                             ^ Person 08                                                                       ^ <color #00a2e8>Person 09 (subject 02)</color>                                                                        | Person 10                                                                      |
| How do people choose which machine to use?                            | @yellow: while standing in front of the machine                          | Go straight to the machine closest to him                                          | Go straight to the machine closest to her                                                    | Go straight to the machine closest to him                                                                      | Go straight to the machine closet to him                                                                         | Go straight to the machine closest to her                                       | Go straight to the machine closest to her                                                             | Go straight to the machine closest to her                                       | Find the one that don't have people around                                                                           | Go straight to the machine closest to her                                      |
| When (where) do people take out their card to add money?              | @yellow: while standing in front of the machine                          | he buy ticket                                                                      | she buy ticket                                                                               | After he put his yoyo card on to the machine                                                                   | while standing in front of the machine                                                                           | while standing in front of the machine                                          | while walking to the machine.                                                                         | while standing in front of the machine                                          | while standing in front of the machine                                                                               | she buy tickets                                                                |
| Did people take out the money first before getting to the machine?    | @yellow: no                                                              | no                                                                                 | no                                                                                           | no                                                                                                             | no                                                                                                               | no                                                                              | yes                                                                                                   | no                                                                              | no                                                                                                                   | yes                                                                            |
| How much time does it take to finish paying? Are there difficulties?  | 2 seconds                                                                | 1.87 seconds                                                                       | 3.40 seconds<color #ed1c24>(for coins)</color>                                               | 2 seconds                                                                                                      | 0.59 seconds<color #ed1c24>(for coins)</color>                                                                   | 2 seconds                                                                       | 2.64 seconds                                                                                          | 3.99 seconds                                                                    | 0.91 seconds<color #ed1c24>(for coins)</color>                                                                       | 2.05 seconds<color #ed1c24>(for coins)</color>                                 |
|                                                                       |                                                                          |                                                                                    |                                                                                              |                                                                                                                |                                                                                                                  |                                                                                 |                                                                                                       |                                                                                 |                                                                                                                      |                                                                                |
| How do people choose which door to enter into the subway?             | She choose to go to the one on the side.                                 | @yellow: Go straight to the machine closest to him                                 | Go straight to the machine closest to her and also that no people using                      | Go straight to the machine closest to her                                                                      | Go straight to the machine closest to him                                                                        | Go straight to the machine closest to him                                       | Go straight to the machine closest to her                                                             | Go straight to the machine closest to her                                       | He choose to went to the one on the middle                                                                           | She choose to went to the one on the middle                                    |
| How do people move to use the card to enter?                          | @yellow: 1. raise the hand that hold card. \\ 2. put it on the machine.  | 1. raise the hand that hold card. \\ 2. put it on the machine.                     | 1. raise the hand that hold card. \\ 2. stop at the machine 3. put the card on the machine.  | 1. raise the hand that was holding the card \\ 2. move her children to front. 3. put the card on the machine.  | 1. raise the hand that was holding the card \\ 2. move his brother to front. \\ 3. put the card on the machine.  | 1. raise the hand that was holding the card \\ 2. put the card on the machine.  | 1. raise the hand that was holding the card \\ 2. put the card on the machine.                        | 1. raise the hand that was holding the card \\ 2. put the card on the machine.  | 1. raise the hand that was holding the card \\ 2. put the card on the machine.                                       | 1. rasie the hand that was holding the card\\ 2. put the card on the machine.  |
| When (where) do people ready their card to enter the subway?          | @yellow: while walking to the machine                                    | while walking to the machine                                                       | while walking to the machine                                                                 | while walking to the machine                                                                                   | while walking to the machine                                                                                     | while walking to the machine                                                    | while walking to the machine                                                                          | while walking to the machine                                                    | while walking to the machine                                                                                         | while walking to the machine                                                   |
| What do people do immediately after going through the door?           | 1. walk to the escalator (手扶梯)                                        | @yellow: 1. put the card back to her pocket. \\ 2. walk to the escalator (手扶梯)  | 1. walk to the escalator (手扶梯)                                                            | 1. leading the children enter the machine \\ 2. walk to the escalator (手扶梯)                                 | 1. leading the children enter the machine \\ 2. walk to the escalator (手扶梯)                                   | 1. put the card back to his pocket.\\ 2. walk to the escalator (手扶梯)         | 1. put the card back to his pocket. \\ 2. talking to her friend \\ 3. walk to the escalator (手扶梯)  | 1. put the card back to his pocket. \\ 2. walk to the escalator (手扶梯)        | 1. put the card back to his pocket. \\ 2. waiting for his friend (girlfriend?) \\ 3. walk to the escalator (手扶梯)  | 1. put the card back to his pocket.\\ 2. walk to the escalator(手扶梯)         |