====== Learning Process: Client Research / 客戶研究 ====== === Researching Clients 客戶調查 === The first step in performing due diligence and an attempt to form a rudimentary customer persona. 瞭解客戶的第一步為詳盡調查,並建立初版的人物誌。 === Adjusting Client Personas 人物誌調整 === After a first video meeting with our client group, the students discussed prior misconceptions they had about the client population, and adjustments to beliefs held regarding client preferences and needs. 在經過了第一次的線上會談後,學生舉出原本對客戶的誤解之處以及該如何做出調整。 === Researching Parents' Childhood 調查父母的童年 === An exercise in performing client research, this time with the sample client group of the students' own parents. 以父母做為客戶調查的練習對象。 === When My Parents Were Young...在我父母年輕時。。。=== Sharing some findings in research of parents' childhoods, discussion of the factors which shape people's values and desires. 分享調查父母童年後的發現。探討人的價值觀和的喜好背後的形成原因。