Made by: Zoey
At the time we want to order, the waiters are very busy. The waiter is making food for the other customer. But the waiter didn't tell the customer to wait for her so I was very confused at that time. I do not know if she can actually see me. She tries to make a drink fast however she is not careful so the cup falls on the floor, usually, people will throw it away but she doesn't she just picks it up, washes it, and uses it. When I saw this I felt novel because the floor is very dirty and there are a lot of bacteria. Bacteria cannot be washed away with water so if the customer is not healthy enough they may get sick. When I wanted to order food she gave me a scary look, it was just like she wanted to kill me, So I was nervous when I ordered. I think she was a bad example of service, she is Impatient with customers and uses unhappy faces to see the customers. Maybe next time she can smile more and be patient with customers. If she didn't improve I probably wouldn't go to this Luisa again.