Table of Contents

Core and Value-added Service

Made by: Zoey

MOS

core process:

  1. Selling food, burgers, and konjac
  2. Make burgers.
  3. Ask you: Do you want new burgers?

value-added services:

  1. sit (tables and chairs)
  2. phone pre-order
  3. Free cutlery and paper
  4. bathroom

McDonald's

core process:

  1. drive-thru
  2. Selling burgers and coca.
  3. Make burgers.

value-added services:

  1. sit (tables and chairs)
  2. playground.
  3. phone pre-order
  4. Self-service ordering machine
  5. Free cutlery and paper
  6. bathroom