Table of Contents
Core and Value-added Service
MOS
McDonald's
Core and Value-added Service
Made by:
Zoey
MOS
core process:
Selling food, burgers, and konjac
Make burgers.
Ask you: Do you want new burgers?
value-added services:
sit (tables and chairs)
phone pre-order
Free cutlery and paper
bathroom
McDonald's
core process:
drive-thru
Selling burgers and coca.
Make burgers.
value-added services:
sit (tables and chairs)
playground.
phone pre-order
Self-service ordering machine
Free cutlery and paper
bathroom