Core and Value-added Service of Starbucks and Louisa Coffee

By Yiler Huang

Core services and value-added-services of Starbucks and Louisa Coffee

• Core service
  • Say hi to you
  • get your money and make what you ordered
  • Make the drink
  • Give you the drink

• VAS
  • Membership
  • Online ordering app
  • provide a quiet place to work in
  • Get you a image of you being rich
  • Give you a place to go to toilet